Guides & advice
Plumbing guides for when it matters.
Clear, practical advice from a local 24/7 emergency plumber — so you know what to do before, during and after a plumbing problem.
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Emergencies
Emergencies
How to Turn Off Your Water at the Mains (Before It's an Emergency)
A step-by-step guide to finding and using your internal stop tap and outside stopcock — the single most useful thing to know in a plumbing emergency.
Read guideEmergencies
How to Stop a Burst Pipe Before the Plumber Arrives
Step-by-step guide to limiting damage from a burst pipe: shut off the mains, drain the system, and protect your home until help arrives.
Read guideEmergencies
No Hot Water? A Quick Checklist Before You Call
No hot water at home? Work through our quick checklist to spot simple fixes before calling a plumber. Covers boilers, pilots, and more.
Read guideEmergencies
What to Do When Water Comes Through the Ceiling
Water coming through your ceiling? Follow these safety-first steps to protect yourself from electrics, contain the damage, and get help fast.
Read guideHow-to
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