Your privacy

Cookies & analytics

Our phone numbers and enquiry forms work whether you accept or reject optional cookies.

Remembering your choice

Configured analytics and advertising are on by default. Turn either off using Cookie settings in the footer. Previous opt-outs remain off.

We store your cookie choice on your device until you change it or clear browser storage. You can change it at any time using “Cookie settings” in the footer. If you withdraw a permission, we remove the associated cookies we can access and reload the page to stop the tracking scripts.

Analytics cookies

When analytics is on, Google Analytics helps us understand which pages people visit and which buttons and forms they use. We measure calls, form starts, validation problems, successfully received enquiries, FAQ opens, scrolling and video engagement. A click does not tell us whether a phone call connected.

Google Analytics uses cookies such as _ga and _ga_* to recognise visits, normally for up to two years. When analytics is allowed, we also keep the landing page and referring website for the current tab’s visit, and attach this information and a Google Analytics client identifier to an enquiry.

Advertising cookies

When advertising is on, Meta Pixel measures visits, contact clicks and successfully received enquiries so we can assess Facebook and Instagram ads and reach interested visitors. Meta cookies such as _fbp and _fbc can last up to 90 days. We do not send names, phone numbers, postcodes, enquiry notes or form values to the pixel.

With analytics or advertising consent, campaign labels can be attached to your enquiry so we know which campaign brought you here. Advertising click identifiers are stored for the current tab’s visit and attached only with advertising consent.

Enquiries and private links

Details you enter in a contact form are sent to our enquiry system to handle your request. That works independently of optional tracking. Private photo-upload and customer feedback links do not load our analytics or advertising tags.

Learn more about Google’s privacy practices, Meta’s privacy practices.