An overflowing or blocked toilet is unpleasant and, if it’s your only one, a real emergency — particularly for families, tenants and businesses. The cause is usually a blockage in the pan or waste pipe, a faulty fill or flush valve, or a problem further down the drain.
Stop flushing, shut off the water to the toilet, and call us. We arrive with the tools to clear blockages properly — not just a plunger — and we’ll fix faulty valves so it stops overflowing for good. We leave the area clean.
If more than one drain or toilet is affected at once, it may be a blocked main drain, which we also handle. We cover the TW postcode area 24 hours a day.
What to do right now
- Don't keep flushing — it makes an overflow worse.
- Turn off the toilet's isolation valve (behind or beside the toilet) or the main stop tap.
- Lift the cistern lid and lower the float to stop it filling if it's overflowing.
- Call us — especially if it's your only toilet or waste is involved.
Overflowing or Blocked Toilet — across the TW area
We cover every part of the TW postcode area. Choose your town for local details: