A hidden leak never fixes itself. It soaks joists, lifts floors, grows mould and quietly runs up your water bill — and the longer it hides, the bigger the repair. The wrong answer is pulling up floorboards on a guess. The right answer is finding the exact spot first, then opening up once.
That's what leak detection is: locate precisely, open up minimally, repair properly. If water is pouring rather than hiding, that's an emergency — go straight to our emergency water leak page or just call.
How we find your leak
Acoustic listening
Ground microphones pick up the hiss of water escaping under floors and behind walls — we hear the leak before we touch anything.
Thermal imaging
A hot-water or heating leak shows up as a heat signature through floors and ceilings, so we can map the pipe run without opening it up.
Moisture mapping
Meters trace how far the water has actually travelled — the wet patch you can see is rarely where the leak is.
Pressure & meter testing
Isolating circuits and watching the meter tells us which system is losing water — mains, heating or waste — before we go looking.
Found and fixed — one visit, one plumber
Most leak-detection companies serving Twickenham are national outfits: they locate the leak, hand you a report and drive off — leaving you to find a plumber, explain it all again and pay twice. Marc is the plumber. When the leak is pinpointed, the same person repairs it, usually there and then. One visit, one invoice, no hand-off.
Insurance, trace & access, paperwork — handled
Escape of water is the most common home insurance claim in the UK, and most buildings policies include trace-and-access cover — it pays for finding the leak and making good the access. We photograph everything, document the damage and give youexactly what your insurer needs, so the claim doesn't become a second job.
Local to Twickenham — and its leaky old pipework
Twickenham is our home turf, and its housing is exactly where leaks hide: Victorian and Edwardian terraces around the stadium and Church Street with original pipe runs, riverside properties near Marble Hill and St Margarets, and 60s-and-later homes on concrete floors where a pinhole leak can run for months unseen. We cover the whole TW area — and if it's a shop, café or rental property, see our commercial plumbing in Twickenham.
We had an emergency leak at our house. We called and they were at the front door within 20 minutes. So impressed with this company, they fixed the leak in no time. We will definitely be using them again and would highly recommend them.
I asked Marc to find the source of a leak from my ceiling and not only did he find it, he also repaired it on the same day with as little damage to the ceiling as possible.
Leak detection questions, answered straight
How much does leak detection cost in Twickenham?
It depends on how deeply the leak is hidden — a leak under a bath panel is a faster find than one under a concrete floor. You get a clear price before any work starts, and if you claim on your insurance, most buildings policies include trace-and-access cover that reimburses the cost of finding the leak and making the access good.
Can you find a leak without ripping up my floor?
That is the whole point. We work non-invasively first — acoustic listening, thermal imaging, moisture mapping and pressure testing — to pinpoint the leak. Only then do we open up, in one small, targeted spot where the leak actually is, not on a guess.
Do you repair the leak as well as find it?
Yes. Many national detection firms locate the leak, hand you a report and leave you to find a plumber. Marc is the plumber — where possible the leak is found and fixed in the same visit.
Will my home insurance cover the leak?
Usually, yes. Escape of water is the most common UK home insurance claim, and trace-and-access cover pays for locating the leak and the access work. We photograph everything, document the damage and give you the report your insurer needs.
How quickly can you get to me?
We are genuinely local to Twickenham — typically on site in 25 min across the TW area. If water is actively escaping, call now: 07725 479493.