Losing hot water is miserable — especially with children, elderly relatives or tenants in the property. The cause is usually the boiler, the immersion heater, a faulty thermostat, low pressure, or a failed valve or pump.
Tell us the make of your boiler and any error code on the display and we can often work out the likely fault before we even arrive, so we turn up with the right parts. Our engineers are Gas Safe registered, so we can work safely on gas appliances and get your hot water and heating back on as quickly as possible.
We cover the TW postcode area 24/7 — so whether it’s a Sunday-morning cold shower or a no-heating emergency in a let property, we’ll get someone to you fast.
What to do right now in Hampton
- Check whether you have heating but no hot water, or neither — it helps us diagnose.
- Check the boiler pressure gauge (usually 1–1.5 bar when cold) and any error code.
- Make sure the boiler has power and the thermostat is calling for heat.
- Call us with the make of boiler and any error code showing.
Local to Hampton
We cover Hampton (TW12) — from Hampton Court Palace, Bushy Park, River Thames and across Teddington, Twickenham, Hampton Hill. Being genuinely local means a faster response when every minute counts.