A boiler breakdown in winter is an emergency — no heating and no hot water, sometimes with a vulnerable household. Our Gas Safe registered engineers (reg. 501588, via London Installations Ltd) diagnose and repair boiler faults fast, day or night.
Common emergency boiler faults we fix: no ignition, pressure loss, frozen condensate pipes, faulty pumps and diverter valves, error-code lockouts and no-heating-but-hot-water (or the reverse). We carry common parts to fix most breakdowns on the first visit where we safely can.
If you have no heating, smell gas, or your boiler is leaking, treat it as urgent — call us straight away and we’ll talk you through making it safe while we’re on our way.
What to do right now in Strawberry Hill
- Check the boiler pressure gauge — if it's below 1 bar, low pressure may be the cause.
- Check the thermostat is calling for heat and set above room temperature.
- Reset the boiler once using the reset button — do not repeatedly reset it.
- If you smell gas, do NOT touch switches — leave and call us and the gas emergency line.
Marc has been fantastic, I can't recommend him enough. He responded exceptionally quickly to our plea for help when our boiler stopped working. No hot water with kids = nightmare. He offered an appointment the following day and arrived when he said he would.
Local to Strawberry Hill
We cover Strawberry Hill (TW1) — from Strawberry Hill House, Strawberry Hill railway station, St Mary's University and across Twickenham, Teddington, Whitton. Being genuinely local means a faster response when every minute counts.